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Your live support command center — see what needs action right now.
Total Tickets0ALL
Generated0NEW
Working In Progress0WIP
Resolved0DONE
High Priority0ACTION
Live Ticket Overview
Click any ticket to open| Ticket | Subject | Issue | Assigned | Status | Priority |
|---|
IT Team Workload
Active ticketsWeekly Ticket Activity
Last 7 daysTickets Waiting for Action
QueueHigh Priority Tickets
AttentionRecent Activity
Generate Ticket
Create a new internal IT support request and assign it immediately.
Tickets
All tickets, statuses, assignments and priorities.
| Ticket | Subject | Issue | Assigned | Status | Priority | Updated |
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IT Team
See workload and open work by team member.
| Member | Role | Active Tickets |
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Portal Reports & Backup
Generate a formatted Excel report using the WordPress database. Filter by date, workflow and ownership.
0 tickets currently loadedWorkbook includes Summary + Ticket Report sheets, filters and frozen headers.
Master Data Administration
Add, edit or remove the dropdown options used in Generate Ticket.